Policies & Terms

We want you to enjoy your visit but we also ask that guests respect the policies of MaryJane Manor while they are on site. 

What are the hotel policies?

All prices listed are in Canadian currency.

By accepting your registration confirmation at check-in or by booking a reservation on our website, you are agreeing to abide by all of our policies and procedures and accepting all responsibility for the reservation.

 

CHECK-IN
Check-in is arranged per booking but generally any time after 4 PM. Guests will be required to present a valid piece of government issued photo ID. 
 

CHECK-OUT
Check-out is arranged per booking but generally at or before noon. If you require a later check-out, please arrange that with management, before 9 am on the day of departure, and we will do our best to accommodate. Early and late check-ins are not guaranteed. Charges will be applicable. 

CANCELLATION POLICY
All room reservations have a 48-hr cancellation policy. Any changes and cancellations must be made 48-hrs prior 4:00 pm (MST) on the scheduled day of arrival. Cancellations received within the 48-hr period will be marked as a no show and will incur one night’s rental and tax charge to the credit card on file.
 

MaryJane Manor allows for extenuating circumstances in short term booking cancellations:

  • Natural disaster.

  • Political unrest in your country.

  • Severe Weather Conditions.

PET POLICIES
Pets are not allowed.

SMOKING POLICIES

We are a 100% Cannabis friendly space, allowing consumption of cannabis inside the facility. Smoking tobacco products in the facility is prohibited and a charge of $300.00 will be added to the bill upon check out. 


AGE RESTRICTIONS

All guests must be 18 years old to enter the facility. A piece of government issued phots ID must be presented at the time of check in for age verification. 

NOISE POLICY
To ensure the enjoyment and to protect the comfort of all guests, we ask that guests be conservative with their noise, music and gathering in their rooms. We encourage our guests to use the gathering spaces in the lounge area in the way it was intended, as space to enjoy each others company in a quiet, zen manner. It will be up to each group to manage the behavior of their group members. We encourage groups to enjoy the Mossleigh Bar & Grill for meals and consuming alcohol. We discourage reckless and/or destructive behaviour and damages to the Manor will be charged accordingly.  

If a warning is required to be given, and not followed, the guest will forfeit all fees and must leave the Manor immediately.

PAYMENT POLICY:
In order for guest accommodations to be confirmed, full payment is held and at the time of booking, all sufficient credit credentials for payment must be provided.

 

Please be advised that a pre-authorization of $1000.00 will be taken at the time of check-in. Any applicable charges or damages, and taxes will be placed on the authorized credit card.
Accepted Payment Types: Debit, VISA, and MasterCard.


If determined that damages have taken place at MaryJane Manor by the guest/group, the Manor reserves all right to deduct from the Security Deposit/Pre-Authorization. The guest/group also acknowledges and agrees that the Security Deposit amount will not limit the right of the Owners to exercise or pursue any remedy available in law or in equity for breach of this agreement, including, but not limited to, damages on appliances or finishes, furniture, or any other costs or losses resulting from the negligence of the guest/group.


The guest/group hereby also agrees that any lost or damaged keys, will be replaced at guest(s)/group(s) cost and will be deducted. The penalty for lost keys is $50.

Privacy Policy

This is intended to inform you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site.

 

We use your Personal Information only for providing and improving the Site. By using the Site, you agree to the collection and use of information in accordance with this policy.

 

INFORMATION AND COLLECTION USE

 

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally, identifiable information may include but is not limited to your name ("Personal Information”).

 

COMMUNICATIONS

 

We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that you agree to under the Canadian Anti-Spam Legislation (CASL)

 

SECURITY

 

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

 

CHANGES TO THE PRIVACY POLICY

 

This Privacy Policy is effective immediately and will remain in effect except with respect to any changes in its provisions in the future, which will be in effect immediately after being posted on this page.

 

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.

 

If we make any material changes to this Privacy Policy, we will notify you either through the email address you have provided us, or by placing a prominent notice on our website.

Under the Personal Information and Electronic Documents Act (PIEDA), Canadian Law request us to disclose how we obtain consent when they collect, use or disclose customer personal information. Any information collected on this website will remain confidential and will be used for the sole purpose of executing our transaction with you. Your information will not be shared or provided to any Third Party without your consent.

Contact Us

 

If you have any questions about this Privacy Policy, please contact us.